• Collections Specialist- Austin, TX

    Posted Date 2 weeks ago(2 weeks ago)
    Job Locations
  • Overview


     Area Wide Protective has been the leading provider and innovator of traffic control solutions since our inception in 1993. Our main goal is to improve processes by continually establishing best practices for productivity and cost effectiveness. Driving added value to our customers through the talented execution of our employees and the pursuit to provide extraordinary service to our customers is what has built our company and its national reputation for integrity.


    As we continue to rapidly grow, we are committed to identifying and hiring the best employees. Being safe and protecting the lives of our customers, co-workers, and the motoring public is our first, last and only job.


    We are currently seeking a Full Time Collections Specialist at our Corporate office in North Canton, Ohio.


    • Make outgoing collections calls, review customer receivables and coordinate payment resolution.
    • Provide excellent customer service to customers and internal business units regarding collection issues 
    • Reduce the delinquency for assigned accounts
    • Enlist the efforts of management when necessary to accelerate the collection process
    • Responsible for monitoring and maintaining assigned accounts.
    • Communicate and follow up effectively with the billing department regarding customer accounts on a timely basis
    • Establish and maintain effective and cooperative working relationships with clients


    • High school diploma
    • 2-3 years out-bound call-center collections experience
    • Strong Customer service skills
    • Basic knowledge of accounting principles and terminology; strong math skills.
    • Able to communicate effectively with co-workers and customers both verbally and in writing.
    • Intense focus on accuracy and attention to detail; organized.
    • Outgoing & assertive personality – not afraid to approach individuals.
    • Proficiency with Microsoft Office Products (Excel, Word).
    • Experience with Microsoft Great Plains software preferred.


    AWP, Inc. is proud of its employees and appreciates the hard work, loyalty, and commitment they provide every day, which is why we offer the following:


    • Competitive wages; commensurate with experience
    • Health, Dental, Vision, Life, LTD/STD coverage available for full-time employees
    • 401(k)
    • Paid vacation and holidays
    • Advancement opportunities




    We conduct pre-employment testing and are proud to be an Equal Opportunity Employer.


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